Frequently Asked Questions

Questions about ordering

Delivery

International express delivery available?

International express delivery available?

We offer tyres by express delivery to over 200 countries worldwide. If we at Delticom AG do not operate an internet shop in your country, we would be glad to quote a tyre price that includes express delivery to your door in the country in question.

Shipments are forwarded by air freight and normally take only few days to arrive. Please note that our offer for declarable consignments exclude import taxes and customs duties (DDU price). However, we are also ready to assume all import taxes and duties, which we will have to invoice to you. In order to receive our price quote, please send us a message by e-mail to international.delivery@delti.com that includes the following information:

• Your name, email and telephone. Business customers should also provide company name, form and tax number.
•  Invoice and delivery address.
• Number and description of tyres of interest. It is enough to write the tyre size and not the full tyre nomenclature.

If our price offer is to your satisfaction we will send you our order confirmation with all details. Payment has to be effected in advance by wire transfer. Please note that orders are processed only after receipt of payment. Tyres that have been sold and shipped cannot be returned, all sales by international express delivery are final.

We are looking forward to your inquiry!

Remark: Our other products such as alloy wheels, complete wheels, motor oils and car parts are also available international express delivery.